Latham Excavation & Services, LLC
A professional website and local online presence foundation for an excavation and site services company serving Utah, with a focus on the Wasatch Back and Northern Utah.
Explore the project scopePractical systems for service businesses
Good at the work.
Let’s build the
system around it.
Look professional. Run smoother. Basiflo builds websites, customer intake systems, SOPs, and AI tools around the way your small business works.
Built for business owners. Made to be used.
The Basiflo approach+
01 / The foundationGet online. Get found.
02 / The connectionCapture customer requests.
03 / The everydayOrganize the work.
One business. Connected systems.⌖
Your business, better connected
Websites Local SEO Customer intake SOPs AI support tools
The space between the jobs
The work is good. The systems could be better.
You know your trade. But keeping the business moving can mean piecing together an outdated website, scattered messages, and a follow-up list that lives in your head.
Basiflo helps turn those loose ends into a clear, connected way of working.
01
Hard to find online.
A missing website or incomplete Google presence.02
Requests in too many places.
Calls, texts, and quote forms without a clear next step.03
Everything depends on you.
Processes and training that haven’t made it out of your head.What we build
The right pieces. Working together.
Start with what you need. Add the next layer when it makes sense.
01
Websites & online presence
A professional place online.
Clear service pages, useful photo galleries, and an easy way to get in touch. A website that feels like your business.
Websites · Service pages · Contact forms
02
Google presence & local SEO
A stronger local foundation.
Help customers understand what you do and where you work, with a considered Google Business Profile and local search foundations.
Google Business Profile · Local SEO
03
Customer intake & lead capture
Every request, in its place.
Connect quote forms, calls, notifications, and follow-ups so the next customer request has a clear place to go.
Quote forms · Notifications · Follow-up
04
AI customer service tools
Helpful support, thoughtfully built.
Phone and website assistants that answer routine questions and gather useful details. AI with a specific job to do.
Phone assistants · Website assistants
05
SOPs & training materials
Less in your head. More in the process.
Turn the way you work into practical checklists, clear instructions, and training materials your team can actually use.
Checklists · Onboarding · Training
06
Business trackers & dashboards
A clearer view of the business.
Simple tools to see leads, quotes, jobs, and follow-ups in one place. Know what needs attention without extra complexity.
Google Sheets · Job trackers · Dashboards
How Basiflo works
A clear path from scattered to connected.
We build around your business, one practical step at a time.
- 01
Understand the business
We listen to how you work, what gets in the way, and what would make the biggest difference.
- 02
Build the online foundation
A clear website and local presence that explain your services and make you easy to contact.
- 03
Capture customer requests
Give calls, forms, and inquiries a simple path into the business.
- 04
Organize the workflow
Connect tracking, follow-ups, and practical instructions around the way your team works.
- 05
Improve & support the system
Document the setup, hand it over clearly, and agree on the support you need next.
Understand → Build → Connect → Organize → Support
A system you can understand, use, and keep building on.
Work taking shape
Real businesses. Practical builds.
A look at the websites and systems we’re putting together.
Pilot project / Pennsylvania
State College
Junk Removal HelpLOCAL SERVICE. CONNECTED INTAKE.
Intake system / illustrative flowJunk Removal HelpLOCAL SERVICE. CONNECTED INTAKE.
State College Junk Removal Help
A local lead capture test project connecting a landing page, quote form, tracking number, call forwarding, Google Sheet lead capture, and email notifications.
See how the system connectsProject scope shown. Full case studies will follow as the work develops.
Built with an operator’s mindset
A website is a start.
The system is
what comes next.
Meet the thinking behind Basiflo Your website, customer intake, follow-up process, and day-to-day tools should work together. We help build the connections.
↗
Operations experience, applied.
Built on a background in logistics, process improvement, training, and getting work done.
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Simple enough to use.
Clear workflows and practical tools, designed for real small service businesses.
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AI where it has a purpose.
A useful assistant for a specific task. You stay in charge of the business.
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A clear handoff.
Documentation and guidance so you understand what was built and how to use it.
Let’s build your next layer
A better system starts with a conversation.
Whether you need a website, a Google presence, customer intake, an AI assistant, SOPs, or a simple business tracker, let’s find the right place to start.
Your free strategy call
- Talk through your business and what’s getting in the way.
- Identify the most useful next step.
- Get a clear idea of what working together could look like.
Tell us about your business.
No need to have it all figured out.