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Practical services for small businesses

Services Built for the Way Contractors Work

You’re already good at the work. Basiflo helps small service businesses build the online presence, customer intake, AI tools, SOPs, and tracking systems they need to operate with more structure.

Find your starting point Talk through your needs

01 · Get online. Get found.

Online Presence

Look professional, show up clearly online, and give customers a trusted place to learn about your services.

Explore the Online Foundation

Website Builds

A professional website that explains your services, shows your work, and makes it easy to contact you.

Helps solve
An outdated or missing website that leaves customers unsure about your business.
Best for
An owner with no website, an outdated site, or a site that does not reflect the quality of their work.
What’s included in Website Builds
  • Responsive pages built for phones and larger screens
  • Service pages, project photos, and service-area information
  • Contact forms, click-to-call links, and clear next steps
  • Basic search metadata and a practical handoff

For example

An excavation company needs a website showing its services, equipment, project photos, and the areas it serves.

From $2,500one-time
Pricing & scope

Google Business Profile Setup

Set up a clear Google profile with your services, hours, photos, and contact details.

Helps solve
Missing or inconsistent business information when customers look you up on Google.
Best for
A local service business with a missing, incomplete, or inconsistent Google presence.
What’s included in Google Business Profile Setup
  • Business information and profile completeness review
  • Category, service, hours, and service-area guidance
  • Business description and photo organization
  • Owner-led verification guidance and update instructions

For example

A cleaning business needs a profile that clearly explains its services, coverage area, and how customers can contact it.

From $500one-time
Pricing & scope

Local SEO Foundation

Organize your website so people and search engines can understand what you do and where you work.

Helps solve
Service pages and location information that are unclear or hard to find.
Best for
A business with a new or existing website that needs a clearer local search foundation.
What’s included in Local SEO Foundation
  • Service and location page structure
  • Page titles, meta descriptions, and clear headings
  • Natural service-area language and internal links
  • Consistent business details and an indexing review

For example

A landscaper serves several nearby towns and needs useful service pages that make those locations clear.

From $1,250one-time foundation
Pricing & scope

02 · Capture customer requests.

Customer Intake & Lead Systems

Capture the right information, organize requests, and give your team a consistent way to follow up.

Explore the Customer Flow System

Customer Intake & Lead Capture Systems

Connect estimate forms, lead storage, email notifications, and a practical follow-up workflow.

Helps solve
Customer requests scattered across calls, forms, emails, and notes.
Best for
An owner sorting requests across calls, texts, emails, and handwritten notes.
What’s included in Customer Intake & Lead Capture Systems
  • Request estimate or customer intake form with a clear call to action
  • Lead storage in a shared request tracker and owner email notifications
  • Call tracking and forwarding when useful to the project
  • Lead status, ownership, and follow-up workflow

For example

A junk removal quote form collects job details, adds the request to a Google Sheet, and notifies the owner by email.

From $1,250one-time
Pricing & scope

03 · Support customers when you’re busy.

AI Customer Support Tools

Answer common questions and collect customer details when the owner or team is busy. AI is a useful tool within the wider system, with clear handoffs to a person.

Build intake first: Customer Flow System

AI Phone Assistants

Answer an agreed set of common questions, collect caller details, and hand off to a person when needed.

Helps solve
Repetitive phone questions and incomplete request details when your team is busy.
Best for
A service business with repetitive phone questions and a clear process for reviewing incoming requests.
What’s included in AI Phone Assistants
  • Call flow and approved business information
  • Customer detail collection and request summaries
  • Handoff or escalation rules for a person
  • Scenario testing and instructions for updating the assistant

For example

A home service provider uses an assistant to collect the caller’s location, requested service, and callback details.

Managed service from $350/month includes a monthly review of call outcomes and failed scenarios, up to one hour of Basiflo update time for approved knowledge or routing changes, and email support. Telephony, text, and platform usage is separate.

Setup from $2,500plus ongoing service
Pricing & scope

AI Website Assistants

Give website visitors approved service information and a clear path to your team or inquiry form.

Helps solve
Visitors who need basic answers before they are ready to contact you.
Best for
A business whose customers need basic service information before sending a request.
What’s included in AI Website Assistants
  • Website assistant setup and service knowledge
  • Answers grounded in approved business information
  • Customer detail collection or links to your intake form
  • Clear boundaries, fallback responses, and human contact options

For example

A moving company helps visitors understand its service area and what information to prepare for a quote.

Managed service from $150/month includes a monthly health and conversation review, up to 30 minutes of approved knowledge changes, and email support. Message, model, API, and platform usage is separate.

Setup from $1,250plus ongoing service
Pricing & scope

04 · The systems behind the work

Operations & Business Systems

The systems behind the work are central to Basiflo. Document how jobs get done, train your people, track the work, and operate with more consistency.

Explore the Operations Foundation

SOP & Process Documentation

Document how work gets done with practical instructions, roles, handoffs, and checklists.

Helps solve
Tasks done differently each time because the process lives in the owner’s head.
Best for
An owner who keeps explaining the same tasks or holds the business’s processes in their head.
What’s included in SOP & Process Documentation
  • Current workflow review with the owner or team
  • Step-by-step standard operating procedures
  • Roles, handoffs, and quality checklists
  • Editable documents and a simple update structure

For example

A cleaning team needs a consistent job closeout checklist covering final checks, photos, supplies, and customer updates.

From $750per workflow
Pricing & scope

Training Materials

Create onboarding guides and job instructions your team can use during the working day.

Helps solve
Repeated explanations and inconsistent training as new people join the team.
Best for
A growing service business that needs a more consistent way to onboard and train people.
What’s included in Training Materials
  • Role-based onboarding guides
  • Task instructions and quick-reference materials
  • Training checklists and completion tracking
  • Editable resources for future updates

For example

A landscaping company needs an onboarding guide for daily preparation, customer communication, and end-of-day procedures.

From $750per role or module
Pricing & scope

Business Trackers & Dashboards

Keep leads, quotes, jobs, owners, and next steps in a shared tracker or dashboard.

Helps solve
Scattered spreadsheets and uncertainty about who is doing what next.
Best for
A business relying on scattered spreadsheets, notes, or memory to track what happens next.
What’s included in Business Trackers & Dashboards
  • A tracker designed around your workflow
  • Useful statuses, owners, dates, and next actions
  • Simple summary views and practical reporting
  • Instructions for daily use and maintenance

For example

A handyman tracks new requests, quotes sent, scheduled jobs, and outstanding follow-ups in one shared view.

From $1,250one-time
Pricing & scope

Built around your business

Start with the piece
you need most.

For contractors, home services, and local businesses. Start with a package or a focused project, then connect the next piece when it makes sense.

Explore packages & pricing

Let’s make it happen

Your next step starts here.

Tell us what your business needs. We’ll find a useful place to start.

Book a free call